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Establishing a Mentor Project Step 7: Support mentors and protégés to ensure regular interaction; trouble shoot as problems occur Back to Step 7. Penn State's Experience: How did the Penn State AAC Mentor Project encourage regular contact between mentors and protégés? Since regular contact seems to be so important to effective mentoring, the Penn State AAC Mentor Project asked all participants to e-mail each other at least once a week for a year. The project team monitored each dyad. If more than two weeks passed and a mentor or protégé did not write at all during that time, the team contacted the participant by e-mail or phone to make sure that there weren’t technical problems and to encourage the participant to contact his or her partner as soon as possible. Most of the mentors and protégés had at least one period where they were not in contact with each other for two weeks due to illness or vacation. Sometimes the mentors or protégés experienced technical problems or lost their partner’s E-mail address. At these times, the team was able to help restore regular interaction between the mentor and protégé. In the Penn State AAC Mentor Project, some of the mentors and dyads e-mailed each other several times a week over the year. Others e-mailed each other less frequently. The average number of messages exchanged in the year by a mentor and protégé was 88, ranging from 34 to 363. Penn State's Experience: What did the Penn State AAC Mentor Project do to help trouble shoot when problems occurred? Continue to Step 8. |
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